Privacy Policy – PinkPay Infotech

Effective Date: June 02, 2026
Last Updated: March 12, 2026

PinkPay Infotech (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “user”) who access or use our mobile application, website, and services (collectively referred to as the “Services”).

1. Information We Collect

We may collect the following personal information when you register or use our Services:

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Device information (device type, OS version)
• App usage data for security and performance

This information is collected only when voluntarily provided by the user.

2. Use of Information

The collected information is used strictly for:

• Providing and operating our services
• User verification and authentication
• Customer support and issue resolution
• Transaction processing
• Legal and regulatory compliance

We do not use personal data for advertising or unauthorized purposes.

3. Information Sharing & Disclosure

PinkPay Infotech does not sell, rent, or trade your personal information.

Information may be shared only:

• When required by law or government authorities
• With trusted third-party service providers (payment gateways, APIs, recharge operators) strictly for service functionality

All third-party services follow their own privacy policies and security standards.

4. Data Security

We implement appropriate technical, administrative, and physical security measures, including:

• Encrypted communication
• Secure servers
• Restricted data access

Despite best practices, no digital transmission is 100% secure, and users acknowledge this risk.

5. User Responsibilities

• Users must keep their Login ID, Password, and OTP confidential
• We never ask for passwords, OTPs, or sensitive information via phone, SMS, or email
• Any unauthorized access caused by user negligence is the user’s responsibility

6. Temporary Data Access

For technical maintenance, system upgrades, fraud prevention, or security audits, we may temporarily access user data only when necessary and within legal boundaries.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience
• Analyze app or website performance
• Prevent fraud and misuse

Users may disable cookies via browser or device settings.

8. Third-Party Services

Our Services may include integrations with third-party platforms such as:

• Payment gateways
• APIs
• Recharge or utility service providers

PinkPay Infotech is not responsible for the privacy practices of third-party services.

9. Data Retention

User information is retained only for as long as necessary to:

• Fulfill service requirements
• Meet legal and regulatory obligations

Once no longer required, data is securely deleted or anonymized.

10. User Rights

Users have the right to:

• Access their personal data
• Request correction or deletion
• Withdraw consent (subject to legal obligations)

Requests can be made using the contact details below.

11. Policy Updates

PinkPay Infotech reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting within the app or website.

Users are encouraged to review this policy periodically.

12. User Consent

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

13. Contact Information